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We will review your message and reply within the next 24-48 hours, Monday thru Friday, 11am-8pm Eastern Time. Times may vary during the weekend.

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COMMON QUESTIONS:

How can I find out my delivery date? Your tracking information will include an estimated delivery date. You'll receive an automated email with tracking information once USPS picks up your item from our Ohio fulfillment facility.

When am I going to get my games?
It depends on if you've selected USPS First-Class or Priority shipping. Check our holiday shipping page for more information about when products are sent during the holiday season.

When should I order? For Christmas and New Years, we recommend at least a week or so before to be safe. Sometimes there are delays at USPS due to increased holiday volume.

    Thanksgiving 2019:

    • First Class Mail: Order by November 18th, 11:59pm ET
    • Priority Mail: Order by November 21st, 11:59pm ET

    Christmas 2019:

    • First Class Mail: Order by December 14th, 11:59pm ET
    • Priority Mail: Order by December 18th, 11:59pm ET

    New Years 2019:

    • First Class Mail: Order by December 20th, 11:59pm ET
    • Priority Mail: Order by December 24th, 11:59pm ET